Help ADM!! :s

Well, my problem is, I would have just changed my items for a human sword 140str (Akkana), after I asked to go GM-Energy for my gunner (-Tyrant-), when I went into my account and I was gunner get the sword with GM-Energy he said I had not given him anything and asked me to look at my account human again ... I entered my account not human and the sword was there, I started to go and when I am Akkana for GM it was off ... I hope you can help me

: '(